Last Updated: November 1, 2022
2. Information We Collect
SeiRogaiTV may collect the following information from or about you, including personal information, from the following sources:
Information You Provide to Us. We collect information you provide to us. For instance, when you register to use the SeiRogaiTV Services, we may collect identifiers and personal information including your name, email address, credit card or other payment method information, address, ZIP code, characteristics such as your age (birth date) and gender, and other information. In addition, SeiRogaiTV may collect similar information you provide to us when you respond to surveys or interactive ad units, contact SeiRogaiTV through customer service or communicate with us by other means, or participate in promotions or events. We may also collect information you provide as part of selecting your preferences, including within your account settings, and commercial information, such as the SeiRogaiTV plan(s) you purchase. If SeiRogaiTV allows multiple profiles to be set up under one account, we may collect information you provide to us if you create a profile on these other accounts.
Usage, Technical and Log Data. We collect information when you use the SeiRogaiTV Services or interact with SeiRogaiTV, including when you view SeiRogaiTV advertising outside of the SeiRogaiTV Services. We may collect information from and about the browser or device you’re using and information about your internet or other electronic network activity, including through analytics tools. This information may include your IP address, device type, browser and software characteristics (such as type and operating system), geolocation data (which may include precise location data), referral URLs, network state, device identifiers or other unique identifiers such as advertising identifiers (e.g., “ad-ID” or “IDFA”) and identifiers associated with browser cookies (see our description of “Cookies and Local Storage” below), and carrier information. We also collect information about your activity on the SeiRogaiTV Services including information about the content you view on SeiRogaiTV such as series titles and episode names (“Viewing Information”), page views, and ads you have viewed on SeiRogaiTV.
Data Collected Through Cookies and Similar Technologies. Like many online services, we use various technologies to collect usage data and store preferences. These technologies are discussed below.
We may collect information through other kinds of local storage (also referred to as “Flash cookies”) and HTML5 local storage, including in connection with features such as volume/mute settings for the Video Player. Because these technologies are similar to browser cookies, they are sometimes called “browser cookies,” even though they may be stored in different parts of your computer.
You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. For information about disabling cookies or deleting information contained in Flash cookies, please click here. Please note that disabling cookies or deleting information contained in cookies or Flash cookies may interfere with the performance and features of the SeiRogaiTV Services, including not being able to store your preferences or login information.
The use of these various technologies in connection with advertising on the SeiRogaiTV Services is explained further below.
Account and Profile Data from Third-Party Services. If you choose to log-in, access or otherwise connect to the SeiRogaiTV Services, or contact SeiRogai through a third-party service, we may, for example, collect identifiers including your user ID and user name associated with that service, as well as any information you make public using that service. We may also collect information you have authorized the service to share with us (such as your user ID, billing information, public profile information, email address, birthday, pages you have “liked” and other account and profile data).
Information from Partners and Other Sources. We collect information from companies through which you may access or interact with the SeiRogaiTV Services (e.g., distribution partners, including device partners and voice assistant platforms) or through which you pay for the SeiRogaiTV Services or otherwise receive access to the SeiRogaiTV Services as part of your relationship with such company (e.g., mobile phone carriers or other companies that provide services to you). The information we collect from these partners may include email address and other identifiers that support authentication, activation, and personalization of the SeiRogaiTV Services, as well as payment processing and other billing-related matters. We may also collect information about you from other sources, including service providers (e.g., data licensors, research and analytics companies, and payment processors), public databases, our marketing partners, and advertisers. This may include information (whether identifiable, de-identified or anonymous, and whether collected online or offline) about your interests, demographic data, purchasing behavior, and your activities online (such as websites visited and advertisements viewed).
3. Use of Information We Collect
Use in General. We use the information we collect from or about you in order to help deliver a first-class user experience, including for the following purposes:
Use of Payment Information. We use payment information, such as credit card numbers and billing ZIP code, and commercial information, such as the SeiRogaiTV plan(s) you purchase, to help provide the SeiRogaiTV Services. For example, we use payment information to process payments from a subscriber (we use a third-party payment processor to do this), to retrieve account information for a subscriber, to determine whether a subscriber is eligible for promotions, and to detect abuse of the SeiRogaiTV Services.
4. Sharing Information with Others
We may share information collected from or about you with others, including business partners, social networking services, service providers, advertisers, and other companies that are not affiliated with SeiRogaiTV, for the purposes described below.
Partners. We work with a number of business partners who help us offer the SeiRogaiTV Services, including, for example, our content programmers, distributors and device partners, and corporate owners. We may share information collected from or about you with such business partners, including email address, Viewing Information, information about the ads you view on SeiRogaiTV and account or device information (e.g., age, gender, device type, IP address, ZIP code, advertising identifiers). This information may be shared for different purposes depending on the partner, including for reporting and analytics, activating, administering, and improving and personalizing your experience with SeiRogaiTV or such partner, including by providing you with more tailored content, features, and ads on SeiRogaiTV as well as on other platforms and services. We may also engage with companies from time to time to provide you joint promotional offers and opportunities and may share with these companies data you provide or that is collected in connection with those offers (e.g., name and mailing address to fulfill a giveaway).
Service Providers. We may share information collected from or about you with companies that provide services to us, our business partners, and advertisers, including companies that assist with payment processing, analytics, data processing and management (e.g., to facilitate our targeted advertising and marketing efforts), account management, hosting, customer and technical support, marketing, advertising , measurement, and other services. The categories of information that we share with service providers will vary depending on the types of services they provide. For example, we share payment information with our third-party payment processor to assist us in our billing efforts, email addresses with our marketing service providers to assist with our email campaigns, and IP address, hashed emails, and advertising identifiers with service providers to assist in our advertising and marketing efforts.
Audience Measurement Providers. Our business partners, such as content programmers, as well as our advertisers, seek to measure the performance of their creative material across many platforms, including the SeiRogaiTV Services. Accordingly, SeiRogaiTV may permit the use of third-party measurement software that enables third parties (such as Nielsen) to use information collected from or about you (e.g., Viewing Information, ad exposure data, IP address, advertising identifiers) to include your viewing on the SeiRogaiTV Services in calculating measurement statistics such as TV Ratings.
Third Parties in Connection with Certain Transactions. If we sell all or part of our business, make a transfer of assets, or otherwise might be involved in a change of control transaction, or in the event of bankruptcy, we may transfer information from or about you to one or more third parties as part of the transaction, including the due diligence process.
5. Sharing What You Watch
6. Your Controls and Choices, Including Opt-Out Options
You have the following controls and choices regarding how we and third parties use certain information collected from or about you.
Options for Sharing What You Watch. As set forth in Section 5 (“Sharing What You Watch”), we may ask for your consent to SeiRogaiTV sharing your Viewing Information together with certain personal information with our content programmers, service providers, and other third parties. If we have asked for your consent, you may view or change your consent preference by logging into SeiRogaiTV on your computer, going to your account settings, and editing your profile. If you would like to consent to SeiRogaiTV sharing your Viewing Information together with your personal information, set your “Manage Video Sharing” preference to “Yes.” If you would like to withdraw your consent, set your “Manage Video Sharing” preference to “No.” You can change your consent on a case-by-case basis by changing your “Manage Video Sharing” preference before viewing a video. Please allow us a few minutes to process any changes to your preference.
Additional Rights and Choices for California Residents. Certain additional rights may be available to you if you reside in California. Please visit the California Consumer Privacy Act (CCPA) to learn more about your rights and how to exercise them.
7. Security and Account Access
The security of your information is important to us. We use a variety of physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, and modification. For example, we take steps to limit access to sensitive information from or about you to those SeiRogaiTV employees, agents, and contractors who have a legitimate business reason to access such information. We also use measures like encryption and hashing to help protect sensitive information when in transmission.
Despite these efforts, please note that there is always a possibility that a breach in data transmission or storage may occur and we cannot guarantee the security of any information from or about you 100% of the time.
Please note that if you allow others to use your account (including others you permit to set up profiles under your account), they may be able to view information about your account or any of the profiles under your account, including information about the videos you view and your email address.
Children under 13 years of age are not permitted to register with SeiRogaiTV. The SeiRogaiTV Services are not intended to be used by children without involvement and approval of a parent or guardian.
9. Deleting Your SeiRogaiTV Account
10. Applicable Law
SeiRogai is headquartered in Tokyo, Japan. By viewing any Content or otherwise using the SeiRogaiTV Services, you consent to the transfer of information to Japan to the extent applicable, and the collection, storage, and processing of information under Japanese laws.
12. Questions/Contacting Us
We hope you enjoy the SeiRogaiTV Services!